Can you log into my website to fix this problem?

We strive to do whatever we can to help resolve your issue, but we cannot:
  • directly access the admin panel for your website
  • write code specifically for your website

But why?!

There's a very good reason: web development is a tricky business, and we simply don’t know enough about your website to responsibly make changes to it, so please do not send us login credentials to your website's admin panel! Whenever and wherever possible, we'll point you in the right direction to get helpful resources.

Feedback and Knowledge Base