Here are some good troubleshooting steps to follow if your website is not display Flare mobile on a mobile device:
- Check to make sure the code snippet is there - Some websites redirect to an entirely different mobile theme or even URL. Make sure that if your website redirects to an "m." domain (e.g. "m.mydomain.com") or adds a query parameter to the URL (e.g. "mydomain.com/?m=1"), make sure that your mobile theme also includes the Filament code snippet. Also, make sure that you have configured an "m.mydomain.com" domain in Filament itself.
- Make sure your site is mobile ready - If you do not have a responsive theme for your website, the phone will try and figure out how it should render - this does not always yield consistent results and makes it impossible for Flare to properly determine if it should display in mobile mode. Luckily, this is an easy fix: just add the tag below to your <head> tag in your website's theme:
<meta content="width=device-width, initial-scale=1" name="viewport">